Frequently Asked Questions
Everything you need to know about shopping at Furniture Fair.
What are your shipping and delivery options?
We offer standard curbside delivery and premium White Glove delivery, which includes room-of-choice placement and full assembly. Shipping costs are calculated at checkout based on your location and order size.
What is your return policy for furniture?
You can return most items within 30 days of delivery. Items must be in original condition. Please note that a 15% restocking fee may apply, and custom-made or final sale items are non-returnable.
Do you offer financing or payment plans?
Yes, we partner with specialized financing providers to offer flexible monthly payment options. You can apply directly at checkout to see your eligibility and interest rates.
How can I track the status of my order?
Once your order is processed, you will receive a confirmation email with a tracking link. For large furniture items, our delivery partner will contact you directly to schedule a specific delivery window.
Is there a warranty on your furniture products?
All our furniture comes with a standard 1-year manufacturer warranty against defects in materials and workmanship. Extended protection plans for accidental stains or damage are also available for purchase.
Can I request fabric swatches before I buy?
Absolutely! We want you to feel confident in your choice. You can order up to five fabric or leather swatches for free via our website to see how they look in your home's lighting.