Returns & Exchanges
At Furniture Fair, we want you to love your home, which is why we offer a 30-day return window on most items to ensure your complete satisfaction. If a piece doesn't fit your space or style, our streamlined process makes exchanges and returns simple and stress-free.
Initiate Your Request
Contact our customer care team or visit our online portal within 30 days of delivery to start your return authorization process.
Prepare for Pickup
Ensure the furniture is in its original condition and securely packaged; for large items, our team will schedule a convenient home pickup time.
Quality Inspection
Once the item reaches our warehouse, our specialists will perform a brief inspection to verify the condition and process the return documentation.
Receive Your Refund
After approval, your refund will be issued to the original payment method within 5-7 business days, minus any applicable restocking or delivery fees.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing